We’re planning some quite ambitious projects for 2019, and this newsletter is part of our first objective – to communicate better with our clients.
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Wrapping up
We know this is quite a lengthy update – well done if you’ve managed to read this far!
We can’t help it, as we're just so excited for the work we're doing this year! We hope you can tell that this year is all about strengthening our partnerships with our clients, supporting you more, listening to what you need, adding value, and updating and improving the system so that it works best for you.
To summarise our 2019 plans:
Transparency
- Bring back quarterly newsletters
- Develop our 'Status Page'
- Create more proactive communications
Sharing Ideas
- Send client surveys to gain your feedback
- Share our Product Roadmap
- Start collecting ideas for product improvement
Technology
- Complete the Rackspace Migration
- Expand the client knowledge base with more detailed articles
We can’t help it, as we're just so excited for the work we're doing this year! We hope you can tell that this year is all about strengthening our partnerships with our clients, supporting you more, listening to what you need, adding value, and updating and improving the system so that it works best for you.
To summarise our 2019 plans:
Transparency
- Bring back quarterly newsletters
- Develop our 'Status Page'
- Create more proactive communications
Sharing Ideas
- Send client surveys to gain your feedback
- Share our Product Roadmap
- Start collecting ideas for product improvement
Technology
- Complete the Rackspace Migration
- Expand the client knowledge base with more detailed articles